> For the complete documentation index, see [llms.txt](https://submodel.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://submodel.gitbook.io/docs/hosting/faq.md).

# FAQ

### Hosting FAQ

#### 1. Q: How is cloud service compliance ensured?

A: We provide a cloud platform service model with a compute resource pool offering hybrid cloud services. Customer isolation and sensitive operation restrictions are implemented.

#### 2. Q: What is the revenue model and distribution?

A: We adopt three distribution models: Serverless, Pod, and Idle Mining. Assuming the base income is X, the Serverless model generates 2X income; the Pod model generates X income; and the Idle Mining model generates 0.5X income. These three models ensure stable and reliable device income.

#### 3. Q: What are the methods for resource hosting and release?

A: We currently use flexible hosting, allowing withdrawal at any time, making it convenient to coordinate device hosting and release as needed.

#### 4. Q: How is revenue clarity and division ensured?

A: We use AB accounts for billing representation. The A account is the company account, which can view all income and device statuses. The B account is the personal account, which can view all data from the company account as well as personal profit income and detailed billing information.

### Common Issue Troubleshooting

| Issue                     | Solution                                                      |
| ------------------------- | ------------------------------------------------------------- |
| Agent startup failure     | Check Docker service status and API key permissions.          |
| Node status shows Offline | Verify network connectivity (telnet api.submodel.ai 443).     |
| Task scheduling failure   | Confirm resource tag matching and sufficient resource quotas. |
| GPU not recognized        | Reinstall NVIDIA drivers and CUDA toolkit.                    |

***